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Delivery Information

Orders concerning items that show the indication 24h will be fulfilled once we receive the payment and within 24 hours if Paypal, credit card or cash on delivery have been chosen, within 2/4 days otherwise (bank transfer).

In any other case, shipping times will coincide approximately to what is expressed under the heading availability in the product page.

The wares will travel inside a manufacturer’s made package or inside conveniently closed cardboard boxes and paying special attention to fragile items.

Our customer care service is available to solve potential issues connected to the shipping and delivery of the order. 

The wares travel only via trackable express courier and delivery times depend on sizes and wheight of the packages anyway vary between 48 and 96 hours if shipping outside Italy. 

If the customer chooses not to use insured shipping the wares will travel at the recipient’s own risk so we won’t account for any damage and/or theft and/or complete or partial loss.

Shipping costs
Shipping costs conform to the following table


Shipping tracking
Tracking codes will be forwarded via e-mail within the day of the shipping.

In any case our customer care service is available for any question concerning your order. 

Warning: Always check the packages integrity in the presence of the courier and if they aren’t perfectly intact it is necessary to point it out and sign “goods unchecked”.

Terms and conditions

Acceding the online shop is free, the customer can freely navigate and display products and get in touch with us via telephone or via e-mail for any issue concerning the products or our sale, shipping and post-sale policies.

General sales policy
The contract drawn up between OpenAudio and the Customer has to be considered settled when OpenAudio totally or partially accepts the order. Such acceptance is implicit unless otherwise communicated to the Customer in any way. When placing an order  the Customer declares to be aware of every indication given during the shopping procedure, and to entirely accept the general  conditions and those concerning payments as described above.